Thomas at Lowe’s wants to be an expert
Last night when I went to Lowe’s to look for a JD light bulb for my ceiling fan, this guy, Thomas was helping me. He was trying to talk me into getting a chandelier bulb and I said, it doesn’t say JD on it. I asked him to look up JD on the computer. Another salesperson was on the computer in that department just noodling around – it was obvious – I said tell him to get off so you can look this up. And Thomas started walking to another department, so I walked over to the guy and asked him if he’d mind letting us search for something. Thomas was like – oo wee, you are harsh. So then we couldn’t find it on the computer because Lowe’s doesn’t let the employees search outside the Lowe’s system so I asked him if he had a book of all the bulbs they carry to see if a JD bulb was listed. When we went over to the book a couple of customers were standing around with question marks emblazoned on their faces – one woman tried to get Thomas to go help her get something and I held up my hand and said, mam, he is helping me as you can see. When he is done, he will help you. Thomas shook his head and smiled.
Finally Thomas talked me into a bulb that I just knew wasn’t the right one, but I was going to take it home and see. When I got home, I looked up JD bulb on the internet and found out indeed it wasn’t the right one and so I ordered the bulbs online and I printed out all the information about JD bulbs and went to Lowes today to return those bulbs and give Thomas the information. He wasn’t around so I was getting ready to check out when I heard this “oh no” from someone and turned and there he was. “What now?” he said.
I said I brought you information on what a JD bulb is – you might want to tell your manager to stock these as Modern Fans specifies these particular bulbs and I happen to know that there are several commercial spaces that have Modern Fans in New Orleans. He couldn’t stop laughing. He said “you are something.”
After I checked out, I found him waiting outside for me. He said, “when you get them bulbs, would you bring one by so I can look at it?” I said sure. Thomas wants to be an expert – he just needs tools – like accessing the internet for godsakes at work.